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Campaigns

Can I check the content before it will be published?
Of course. In this case, you need to activate 'the double-check' option.
If you are interested in this option please contact our Sales Team.
How users are rewarded for their activities?
For each activity, including participation in a campaign, publishers get Buzzoole credits that are convertible into Amazon Gift Cards.
Why the ROI of my campaign changes depending on use of the rewarding and shipping options?
If you do not want to reward influencers, who are participating in your campaign, with the particular items, Buzzoole will do it for you to ensure the maximum possible involvement from their side. It means that a small portion of your budget will be invested for this purpose. Moreover, if you decide to send your products to influencers, we will provide you with all the contact information. This service allows you to get more visibility, but it has a cost, which Buzzoole takes from the total budget you decided to allocate into your campaign :)
How can I plan a campaign on different markets?
By setting up separate campaigns to reach different markets. This way you can apply the most suitable parameters for your target markets, and optimally allocate the budget.
Can I send products to Buzzoole users so they could test and/or review them?
While setting a campaign with Buzzoole, you can choose to send your products to our influencers, thus gaining tests and/or reviews.
I would like to create a campaign, however, I don't want to make it visible to everyone, is it possible?
With Buzzoole you can set a private campaign: it means that only users invited to participate in your campaign will be able to see its brief.
How can I monitor the results of my campaign?
You can monitor the progress of your campaign by going directly to 'the Reports Section'. Some data, such as details of the content produced by our influencers or the posts' interactions, are available in real-time streaming. Other type of data, like the general overview, will be available within a week after the end of your campaign.
Can I select particular users to participate in my campaign?
No, you can't select and/or know in advance which influencers will be involved in your campaign. The selection of eligible users is done in a completely automatic way: our algorithm identifies the right users according to the topics and requirements asked in a brief.

Payment

How can I pay and what payment methods do you accept?
You can pay with a Credit Card/PayPal or by a bank transfer. With the first payment method you will be charged at the end of your campaign. With the second one you need to make a payment before the beginning of the campaign activities.
Which currencies do you allow for the campaign payment?
Currently, we accept payments in three different currencies: Euro, Us Dollar and Pounds. You can choose a currency for your profile using your “Profile Settings”. Once you save or submit a campaign, invoiced amount, reports and KPis will be referred to the set currency.
Do you charge VAT on the purchased campaigns?
The planned budget is free of VAT (value added tax) which will be charged for the ads you purchase. If your purchases are subject to VAT, the total cost including VAT that you will be charged may be higher than the planned budget.

The Vat is charged according to the Country of residence. Below you can find a description of the most common scenarios:
1 - If your company is based in Italy, you will purchase Buzzoole campaigns from the headquarter in Italy. Therefore, the Italian VAT will be added to the cost of the campaigns you want to purchase.
2 - If your company is based in the EU but not in Italy, you are registered in VIES, and you buy influencer marketing campaigns on Buzzoole, we will not charge VAT to the ads you have purchased. Nonetheless, VAT calculation and payment in your country will pertain to your company, as per reverse charge, applying the amount of taxes required by the law of the country your company is based in.
3 If your company is based in a extra-EU country, VAT will not be charged.
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